terms and conditions

Last updated: 22/10/2025
 Company name: Life Entertainment Sweden AB
 Organization number: 559525-4102
 Address: Pilgatan 12, 553 19, Jönköping
 Email: hello@life-events.se

1. Introduction

These General Terms and Conditions (“Terms”) govern your use of life-events.se (the “Service”) operated by Life Entertainment Sweden AB (“we”, “our”, “us”). By creating an account, purchasing tickets, or using the Service, you agree to be bound by these Terms. BY agreeing to these terms, you also agree that you have read, understood and agree with our privacy policy.

2. Eligibility and Account Registration

  • You must be at least 18 years old to create an account and make purchases.

     

  • If you are under 18, your parent or guardian must approve the registration and any purchase.

     

  • You agree to provide accurate and complete information when creating your account.

     

  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

     

  • We reserve the right to suspend or delete accounts that violate these Terms or applicable law.

     

3. Tickets and Purchases

  • All prices are shown in Swedish kronor (SEK) and include applicable taxes (e.g., VAT).

     

  • When you place an order, you will receive a confirmation email once payment is completed. This confirmation serves as your ticket and proof of purchase.

     

  • Tickets are personal and may not be resold or transferred unless explicitly allowed.

     

  • We are not responsible for lost, stolen, or damaged tickets after delivery.

     

4. Payment

  • We accept payments through [list accepted methods: credit/debit cards, Swish, etc.].

     

  • Payments are processed securely via our payment service provider.

     

  • You must ensure sufficient funds and valid payment details when placing an order.

     

  • In case of payment failure, the order is considered void.

     

5. Right of Withdrawal (Ångerrätt)

  • Under the Swedish Distance and Off-Premises Contracts Act (2005:59), consumers normally have a 14-day right of withdrawal for online purchases.

     

  • However, ticket purchases for events scheduled on a specific date or period are exempt from the right of withdrawal (Chapter 2, Section 11, item 12 of the Act).

     

  • This means that once you have purchased a ticket, the sale is binding and non-refundable, except where an event is cancelled or rescheduled.

     

6. Event Changes and Cancellations

  • If an event is cancelled, you are entitled to a full refund of the ticket price (excluding any transaction fees, unless required otherwise by law).

     

  • If an event is rescheduled, your ticket remains valid for the new date. If you cannot attend, you may request a refund within 5 days after the announcement.

     

  • We are not responsible for additional costs (such as travel or accommodation) resulting from cancellation or rescheduling.

     

7. User Conduct

You agree not to:

  • misuse the Service for illegal or fraudulent purposes,

     

  • upload harmful or offensive material,

     

  • interfere with the functionality of the website or app, or

     

  • violate intellectual property or privacy rights of others.

     

Violation of these terms may lead to suspension or permanent removal of your account.

8. Personal Data and Privacy

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish privacy laws.

  • Personal data is used for account management, ticket delivery, and customer communication.

     

  • For details, please see our Privacy Policy.

     

  • By registering an account or making a purchase, you consent to our processing of your personal data as described therein.

     

9. Intellectual Property

All content on our website and app (including text, graphics, logos, and software) is owned or licensed by life entertainment sweden ab. You may not reproduce or distribute such content without prior written permission.

10. Liability

  • We are not liable for indirect or consequential damages, such as loss of income or travel expenses, unless required by mandatory law.

     

  • Our total liability for any claim shall not exceed the total amount paid for the relevant ticket(s).

     

  • Nothing in these Terms limits your rights under mandatory Swedish consumer protection law.

     

11. Force Majeure

We are not liable for failure to perform our obligations due to events beyond our reasonable control, such as natural disasters, strikes, epidemics, or government restrictions.

12. Changes to the Terms

We may update these Terms from time to time. Updated versions will be posted on our website with the date of the latest revision. Continued use of the Service after such updates constitutes acceptance of the new Terms.

13. Governing Law and Disputes

These Terms are governed by Swedish law.
 Disputes shall primarily be resolved through negotiation. If unresolved, consumers may contact the National Board for Consumer Disputes (ARN) at www.arn.se.
 You may also bring your claim before a competent Swedish court, with Stockholm District Court as the default forum.

14. Contact Information

For any questions regarding these Terms or your purchase, contact:
 📧 Email: hello@life-events.se
 🏢 Address: Pilgatan 12, 553 19, Jönköping